1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They contain information such as your preferences, login credentials, or browsing history. Cookies are widely used on the internet to enhance user experience and provide website functionality. There are different types of cookies: session cookies, which expire when you close your browser; persistent cookies, which remain on your device until deleted or they expire; first-party cookies, which are set by the website you're visiting; and third-party cookies, which are set by external domains.
2. Why Does PatchFlow AI Use Cookies?
PatchFlow AI uses cookies to enhance your experience on our platform and to better understand how you use our services. Cookies enable us to remember your preferences, maintain your login session, recognize you when you return to the platform, measure and analyze platform performance and usage patterns, detect and prevent fraudulent activity, and improve our services based on how users interact with them. By analyzing cookie data, we can identify trends, troubleshoot issues, and optimize the user experience. This information helps us provide a more personalized and efficient service.
3. Types of Cookies We Use
Essential Cookies: These cookies are necessary for the platform to function properly. They enable core functionality such as user authentication, security, and navigation. Without essential cookies, the platform may not work as intended.
Performance and Analytics Cookies: We use cookies to track how users interact with the platform, including pages visited, actions taken, and time spent on the site. This data helps us understand user behavior, identify popular features, and optimize performance.
Preference Cookies: These cookies remember your settings and preferences, such as language selection, display preferences, and custom configurations, so you don't have to enter them repeatedly.
Marketing and Tracking Cookies: If you consent, we may use cookies from third-party partners for targeted advertising and retargeting purposes across the web.
4. Third-Party Cookies
PatchFlow AI may allow third-party service providers to place cookies on your device for analytics, advertising, and functionality purposes. These third parties may include Google Analytics, Segment, and other analytics and measurement partners. These cookies allow us and our partners to track your browsing activity and provide insights into user behavior. Third-party cookies are subject to the privacy policies of those third parties. We recommend reviewing their policies to understand how they use your information. You have the right to opt out of certain third-party cookies through your browser settings or by opting out through the partner's website.
5. How to Control Cookies
You have the right to control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. To manage cookies, you can: (1) Access your browser's cookie settings through the preferences or settings menu; (2) Block all cookies, allow all cookies, or set specific cookie preferences; (3) Delete existing cookies from your device; (4) Use private or incognito browsing mode, which typically doesn't store cookies. However, disabling cookies may affect the functionality and performance of the PatchFlow AI platform. Some features may not work properly if cookies are disabled. You can find instructions for managing cookies in most popular browsers by visiting their help pages.
6. Cookie Consent and Your Choices
When you first visit the PatchFlow AI platform, a cookie consent banner will appear. You can choose to "Accept" all cookies, "Decline" non-essential cookies, or "Customize" your preferences. If you click "Accept," we will set all types of cookies as described in this policy. If you click "Decline," we will only set essential cookies necessary for platform functionality. If you click "Customize," you can select which categories of cookies you consent to. Your choice is stored in your browser and will be respected on subsequent visits. You can change your cookie preferences at any time by accessing the cookie settings in your account or by clearing your browser cookies and revisiting the site.
7. Tracking Across Websites
PatchFlow AI uses cookies and similar tracking technologies to understand your interactions across different websites and devices. This allows us to provide targeted advertising and personalized experiences. If you do not wish to be tracked across websites, you can opt out through your browser's "Do Not Track" setting. Additionally, many advertising networks allow you to opt out of targeted advertising. You can visit the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) websites to manage your preferences across multiple advertising networks.
8. Data Retention and Deletion
Cookies are typically retained for varying periods depending on their purpose. Session cookies expire when you close your browser. Persistent cookies may remain for months or years. Analytics cookies are usually retained for up to 24 months. You can delete all cookies from your device at any time through your browser settings. Deleting cookies will remove all stored information and may require you to re-enter preferences and login credentials on subsequent visits. Some cookies may be recreated on your next visit if you continue to consent to their use.
9. Compliance with Data Protection Laws
PatchFlow AI complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and the California Consumer Privacy Act (CCPA) in California. We only use cookies in accordance with your consent and the legal requirements of your jurisdiction. Under GDPR, we must obtain explicit consent before using non-essential cookies. Under CCPA, you have the right to know what cookies we use, opt out of certain cookies, and request deletion of data collected through cookies. If you are subject to GDPR or CCPA, additional rights may apply to you regarding cookies and tracking. Please refer to our Privacy Policy for more information about your rights.
10. Contact Us
If you have questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us at:
PatchFlow AI, Inc.
123 Market St
San Francisco, CA 94103
United States
Email: [email protected]
Phone: +1-415-555-0198
We will respond to all cookie-related inquiries within 30 days of receipt. For European users, you may also lodge a complaint with your local data protection authority.